Dells ProSupport Plus er den eneste komplette supportservice, der kombinerer prioriteret adgang til ekspertsupport, reparationer efter hændelige uheld og proaktiv overvågning for automatisk forebyggelse og løsning af problemer.
Product no 998145152
Model NZ9100_1DE5P4H
Brand
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EAN
Weight 0.1 kg
Produktbeskrivelse | Dell Upgrade from 1Y Return to Depot to 5Y ProSupport Plus 4H - support opgradering - 5 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 5 år |
Svartid | 4 timer (til kritiske problemer) |
Servicen er åben | 24 timer om dagen / 7 dage om ugen |
Pristype | Near-Point-Of-Sale (NPOS) |
Designet for | Networking Z9100-ON |
General | |
---|---|
Full Contract Period | 5 years |
Location | On-site |
Pricing Type | Near-Point-Of-Sale (NPOS) |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 | Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday | |
Compatibility Information | |
Designed For | Dell EMC Networking Z9100-ON |